Staff

Sales

Doug

Doug "the guy in the hat"

Pre-owned Sales Specialist
83 Reviews
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Chris

Chris "Boz" Boswell

Pre-Owned Sales Specialist
35 Reviews
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Jordan Adams

Jordan Adams

Pre-Owned Sales Specialist
32 Reviews
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Shane Murphy

Shane Murphy

Pre-owned Sales Specialist
26 Reviews
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Edward Box

Edward Box

Pre-owned Sales Specialist
24 Reviews
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Gabe DeJesus

Gabe DeJesus

Pre-owned Sales Specialist
21 Reviews
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Christopher Dolce

Christopher Dolce

Pre-owned Sales Specialist
21 Reviews
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Leah Gorman

Leah Gorman

Used Car Specialist
16 Reviews
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Ed Ortiz

Ed Ortiz

Pre-owned Sales Consultant
13 Reviews
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Matt Macdowell

Matt Macdowell

Pre-Owned Sales Specialist
11 Reviews
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Carlos Ortega

Carlos Ortega

Pre-owned Sales Specialist
10 Reviews
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Ryan Bell

Ryan Bell

Pre-owned Sales Specialist
8 Reviews
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Ryan Shaw

Ryan Shaw

Kelly Blue Book Purchasing Specialist
8 Reviews
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Chad Suddreth

Chad Suddreth

Pre-owned Sales Specialist
5 Reviews
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Finance

Eric Allen

Eric Allen

Finance Manager
77 Reviews
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Barry Lucas

Barry Lucas

Finance Manager
48 Reviews
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Stan May

Stan May

Finance Manager
32 Reviews
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Management

Robert Holly

Robert Holly

Pre-owned Sales Manager - North
46 Reviews
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Jeff Bass

Jeff Bass

Finance Manager
37 Reviews
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Eric Kofler

Eric Kofler

Pre-owned Sales Manager - South
27 Reviews
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Kyle Clos

Kyle Clos

Pre-Owned Sales Manager
17 Reviews
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Sean Bryant

Sean Bryant

Pre- Owned Sales Manager South
12 Reviews
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Cris Aviso

Cris Aviso

Finance Director
8 Reviews
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Sonny Glover

Sonny Glover

General Manager
4 Reviews
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Internet

Sulie Vargas

Sulie Vargas

Pre-owned Sales Specialist
46 Reviews
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Cole Pierce

Cole Pierce

Pre-owned Sales Specialist
9 Reviews
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Administration

Caty Gorman

Caty Gorman

Kelly Blue Book Purchasing Specialist
9 Reviews
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Stephanie Towle

Stephanie Towle

Customer Service
1 Review
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Doug

Doug "the guy in the hat"

Pre-owned Sales Specialist
Contact Me
Dealership Experience 22 years 2 months
Industry Experience 22 years 2 months
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Jun 30, 2022

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They did me awesome.

They did me awesome.great people to work with.they held my truck for when I didn't have the down payment.

Apr 29, 2022

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Very accessible with friendly staff.

Very accessible with friendly staff. They made the buying process painless. They had a great selection.

Apr 20, 2022

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Had a wonderful sales person thanks Doug.

Had a wonderful sales person thanks Doug.Every went good.Great selection of vehicles.Thanks.

Apr 13, 2022

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I love my experience with this dealership everyone was so

I love my experience with this dealership everyone was so nice and helpful my salesman was wonderful there is nothing hidden in the fees for my purchase an overall great experience I would definitely come back there many many

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Eric Allen

Eric Allen

Finance Manager
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Jun 23, 2022

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Treat you good an hear your concerns, don't just sell you

Treat you good an hear your concerns, don't just sell you a car without checking your situation first

Apr 26, 2022

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Excelent costumers service and very satisfied with my

Excelent costumers service and very satisfied with my suvs and it was very easy the process

Apr 13, 2022

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I love my experience with this dealership everyone was so

I love my experience with this dealership everyone was so nice and helpful my salesman was wonderful there is nothing hidden in the fees for my purchase an overall great experience I would definitely come back there many many

Nov 23, 2021

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The people there were very friendly and helpful and got...

The people there were very friendly and helpful and got us what we wanted and at the price that we were wanting and had us on our way with in a couple of hours with our new truck.

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Barry Lucas

Barry Lucas

Finance Manager
Recent Reviews

Jul 17, 2022

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This was probably the easiest and quickest car buying

This was probably the easiest and quickest car buying experience I have ever had. Chad S. was super helpful. 10 out of 10!!!

Jul 10, 2022

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Very nice sales team but the detailing of the car was

Very nice sales team but the detailing of the car was poor lots of dirt and smudged up windows

Jul 05, 2022

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The car buying process was great!

The car buying process was great! Ed and Berry were amazing to work with! The cleaning service for used cars could do better! The car was sent back twice and still wasn’t clean. Overall I would still recommend Regal!

Jun 21, 2022

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My wife and I were treated great at Regal would highly

My wife and I were treated great at Regal would highly recommend to all of our friends! Made car buying process feel good!

Jun 15, 2022

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Mr.Ortiz was a good sales person and very helpful with me

Mr.Ortiz was a good sales person and very helpful with me chosing the car that l bought.The finance manager was also, great he helped me with the finances and helped me out finding me a good insurance company to use for my car I will recommend people to come to this dealership and buy a car

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Robert Holly

Robert Holly

Pre-owned Sales Manager - North
Recent Reviews

Aug 03, 2022

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Nice sales guys quick process compared to other

Nice sales guys quick process compared to other dealerships. Quick to answer any questions for me

Jul 20, 2022

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I appreciate the care I received.

I appreciate the care I received. They worked very hard to make sure I was satisfied. Thank you!

Jun 30, 2022

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They did me awesome.

They did me awesome.great people to work with.they held my truck for when I didn't have the down payment.

May 13, 2022

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Doesn’t listen to the buyer.

Doesn’t listen to the buyer. Yells across the office for my PIN number. Kept getting passed form person to person. Definitely wasn’t the best experience

May 10, 2022

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A very honest, welcoming dealership.

A very honest, welcoming dealership. We will definitely be using them again for our next car!

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Sulie Vargas

Sulie Vargas

Pre-owned Sales Specialist
Contact Me
Dealership Experience 3 years 7 months
Industry Experience 3 years 7 months
My name is Sulie Vargas. I am from Miami FL. Outside of the office I am a Student at Albizu University. I am fluent in Spanish and enjoy learning other languages. Contact me when you're ready to purchase your next vehicle!
Recent Reviews

Aug 03, 2021

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Very helpful at the beginning then said they had nice...

Very helpful at the beginning then said they had nice selection to choose from but only showed us 2 cars...we weren't satisfied and wanted to bring it back within 48 and said they wouldn't accommodate us....

Jul 08, 2021

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Great dealership has alot of car options and Douglas was...

Great dealership has alot of car options and Douglas was a great help he really helped get me a great deal on a car very friendly would definitely buy from him again.

Jul 01, 2021

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The dealer will work with you and address any concerns...

The dealer will work with you and address any concerns with the vehicle prior to purchase, however, their inspection needed a second look so ensure you check everything yourself before buying a car.

Jun 01, 2021

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I had an amazing experience here! My Salesman was Douglas...

I had an amazing experience here! My Salesman was Douglas Maynard, he was very attentive, very nice and he answered all of my questions and concerns. Thank you for a great experience!

May 31, 2021

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Doug Maynard is awesome! I purchased a vehicle from him...

Doug Maynard is awesome! I purchased a vehicle from him the other day. Doug greeted me at the door and from start to finish he was professional! Thank you

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Jeff Bass

Jeff Bass

Finance Manager
Dealership Experience 5 years 9 months
Industry Experience 22 years 5 months
Recent Reviews

Dec 06, 2021

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Jonathan made my experience so much easier. I am a very...

Jonathan made my experience so much easier. I am a very indecisive person and he was so patient with me throughout the whole process. He took all of my needs and wants into consideration. Thank you Jonathan for an awesome experience!

Oct 30, 2021

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Is good environment people the are nice and happy 😊...

Is good environment people the are nice and happy 😊 looking for a good car d

Oct 26, 2021

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Yes we are happy on excellent choices sales man have and...

Yes we are happy on excellent choices sales man have and looking for different way

Oct 10, 2021

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Everyone was very helpful courteous and very...

Everyone was very helpful courteous and very respectful...no pressure...I'll recommend Regal to friends and family..

Aug 31, 2021

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Was very pleased with our experience with Regal Lakeland...

Was very pleased with our experience with Regal Lakeland & especially Edward Box! He was very helpful and knowledgeable with helping my daughter find a car in her price range. Will definitely recommend and return if ever in need of another vehicle.

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Chris

Chris "Boz" Boswell

Pre-Owned Sales Specialist
Contact Me
Dealership Experience 18 years 7 months
Industry Experience 18 years 7 months
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Jul 10, 2022

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Very nice sales team but the detailing of the car was

Very nice sales team but the detailing of the car was poor lots of dirt and smudged up windows

Jun 04, 2022

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My salesman was awesome and the financial staff was

My salesman was awesome and the financial staff was great. I drive 760 miles to do business with them and it was worth it.

Jun 02, 2022

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Very easy to purchase answered all my questions salesman

Very easy to purchase answered all my questions salesman was respectful and gave me the fax I needed financing was easy and quick

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

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Jordan Adams

Jordan Adams

Pre-Owned Sales Specialist
Contact Me
Dealership Experience 6 years
Industry Experience 6 years
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Aug 03, 2022

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My experience with regal dealership was excellent

My experience with regal dealership was excellent everyone there the staff was amazing and yes very much I would recommend you guys for someone else to purchase a vehicle

May 06, 2022

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Very easy to buy our car.

Very easy to buy our car. Car was clean and a full tank of gas

Apr 29, 2022

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Very unorganized.

Very unorganized. Seemed more concerned w/ getting my $$ than making sure the deal was legit. Never paid off my old car to previous finance company as they took two additional payments from me. To this day I have not received the bill of sale, yet payments are coming up. I go to the dealer in person and wait 15-25 minutes only to have someone say there’s no one available. Does not respect my time.

Jun 30, 2021

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Very nice people, they work hard to get you what you...

Very nice people, they work hard to get you what you want!

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Stan May

Stan May

Finance Manager
Dealership Experience 22 years 3 months
Industry Experience 22 years 3 months
Born & raised in Polk County, I am very involved in our community. Auburndale knows me best as "Stan-The-Man", because they know that I am here to help them. Which is one of the reasons that brought me to Regal Lakeland 19 years ago, they hold the same community values as myself. Always giving to those that have provided and kept us in business. Lakeland PAL (Police Athletic League), Aurburndale Highschool, & NAACP are just a few of the organizations that I am highly involved in. As the Finance Manager of Regal Chevrolet, Kia & Pre-owned Superstore, I am here to make sure that your experience at Regal Lakeland is not your average car buying experience.
Recent Reviews

Jun 05, 2022

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Everyone we came in contact with was very accommodating.

Everyone we came in contact with was very accommodating. It was a pleasure to do business with Regal.

May 25, 2022

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I have purchased four vehicles from Regal and each

I have purchased four vehicles from Regal and each purchase was a good deal with no hassle.

May 04, 2022

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Pete was amazing during my buying process but very

Pete was amazing during my buying process but very unsatisfied with the detailing it was not cleaned number we’re still on my vehicle

Mar 15, 2022

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Great experience sunset and Stan the man I will be a

Great experience sunset and Stan the man I will be a returning customer thanks for everything

Jan 04, 2022

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My dream Camaro was thereThanks Sunset for holding it...

My dream Camaro was there Thanks Sunset for holding it for me love it so Much wished it had the coating thing but it’s ok Thanks all went so fast It was amazing experience

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Eric Kofler

Eric Kofler

Pre-owned Sales Manager - South
Dealership Experience 10 years 11 months
Industry Experience 14 years 11 months
Born and raised in Florida .. Minor leage baseball player for 12 years Love the outdoors and lookin out for my daughters
Recent Reviews

Jul 20, 2022

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Very eager to push a loan with additional unnecessary

Very eager to push a loan with additional unnecessary fees attached that cost the consumer more than they bargained for. Poor communicators, leave you standing, waiting for assistance after a cheerful welcome greeting. We made the huge life lesson mistake by buying a lemon and learning lemon laws do not apply to used vehicles. $16k later. Waiting for the lemon to be diagnosed so we can sink ourselves even more in debt to repair it and hopefully, get some use out of it. Be very cautious.

Jul 05, 2022

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The car buying process was great!

The car buying process was great! Ed and Berry were amazing to work with! The cleaning service for used cars could do better! The car was sent back twice and still wasn’t clean. Overall I would still recommend Regal!

Jun 15, 2022

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Mr.Ortiz was a good sales person and very helpful with me

Mr.Ortiz was a good sales person and very helpful with me chosing the car that l bought.The finance manager was also, great he helped me with the finances and helped me out finding me a good insurance company to use for my car I will recommend people to come to this dealership and buy a car

Jun 15, 2022

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This was my third and final purchase from regal, they can

This was my third and final purchase from regal, they can thank their salesman. I will never be back for purchase or service

Jun 02, 2022

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Very easy to purchase answered all my questions salesman

Very easy to purchase answered all my questions salesman was respectful and gave me the fax I needed financing was easy and quick

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Shane Murphy

Shane Murphy

Pre-owned Sales Specialist
Recent Reviews

Aug 06, 2022

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I went to a few other dealerships but Regal G M C was a

I went to a few other dealerships but Regal G M C was a great the staff went out of there way very helpful no pressure explain everything and went that extra mile to make sure I got a good deal!

May 13, 2022

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Doesn’t listen to the buyer.

Doesn’t listen to the buyer. Yells across the office for my PIN number. Kept getting passed form person to person. Definitely wasn’t the best experience

Apr 03, 2022

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The salesman, sales mgr and finance rep were really nice

The salesman, sales mgr and finance rep were really nice and I walked away with a new used car!

Aug 31, 2021

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Very friendly and help from sales to the service...

Very friendly and help from sales to the service department. Shane was very helpful but never to pushy with either myself or my son. Very much appreciated his kindness.

Aug 31, 2021

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Bought nv200, less than 24 hours, car died. Lost 75% of...

Bought nv200, less than 24 hours, car died. Lost 75% of my inventory in truck. Now car stuck in lake Mary. So much for 30 point inspection I paid for. Never had a car last only 12 hours.

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Edward Box

Edward Box

Pre-owned Sales Specialist
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Dealership Experience 8 years 6 months
Industry Experience 8 years 6 months
Recent Reviews

Aug 03, 2022

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My experience with regal dealership was excellent

My experience with regal dealership was excellent everyone there the staff was amazing and yes very much I would recommend you guys for someone else to purchase a vehicle

May 27, 2022

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Very helpful, knowledgeable.

Very helpful, knowledgeable. Great staff, fast working pace. Would Recommend them to others. I give Ed Box two thumbs up on his excellent sales service.

May 25, 2022

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Very professional sales personnel.

Very professional sales personnel. They were knowledgeable and understood our needs and got us exactly what we wanted

May 04, 2022

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I was delivered great and exceptional service by your an

I was delivered great and exceptional service by your an employees. I will be coming again in the future looking for a new car.

Apr 05, 2022

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They were very professional, and we were very happy with

They were very professional, and we were very happy with the service, this is our second car that we have bought from Kia, three of my Sister's have purchased cars, and another Cousin and her Father purchased a vehicle

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Gabe DeJesus

Gabe DeJesus

Pre-owned Sales Specialist
Contact Me
Dealership Experience 7 years 8 months
Industry Experience 7 years 10 months
Recent Reviews

Apr 05, 2022

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They were very professional, and we were very happy with

They were very professional, and we were very happy with the service, this is our second car that we have bought from Kia, three of my Sister's have purchased cars, and another Cousin and her Father purchased a vehicle

Oct 21, 2021

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Andre was awesome. Very nice young man. We had a great...

Andre was awesome. Very nice young man. We had a great experience at your dealership. Thank you.

Oct 10, 2021

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Everyone was very helpful courteous and very...

Everyone was very helpful courteous and very respectful...no pressure...I'll recommend Regal to friends and family..

Aug 23, 2021

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Very professional and quick when we came in to trade! Did...

Very professional and quick when we came in to trade! Did not spend hours filling our paper work and signing contracts. Love my new Kia!

Jun 02, 2021

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The people at Regal Honda were all very kind and helpful....

The people at Regal Honda were all very kind and helpful. I would definitely recommend anyone to go there to buy new or used! -Allen

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Christopher Dolce

Christopher Dolce

Pre-owned Sales Specialist
Recent Reviews

May 19, 2022

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Amazing service.

Amazing service. Came in frustrated and wanting to give up. I left calmed and with a vehicle.

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

Apr 05, 2022

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Chris was very friendly helpful and he accomplished what

Chris was very friendly helpful and he accomplished what I had asked for and what I wanted

Apr 03, 2022

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The salesman, sales mgr and finance rep were really nice

The salesman, sales mgr and finance rep were really nice and I walked away with a new used car!

Mar 23, 2022

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did everything they could to work with us and got us into

did everything they could to work with us and got us into the perfect car would highly recommend

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Kyle Clos

Kyle Clos

Pre-Owned Sales Manager
Recent Reviews

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

Aug 16, 2021

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Everyone at this dealership took their time to help me...

Everyone at this dealership took their time to help me find a perfect match on what vehicle I was looking for! Definitely recommend shopping here!

May 07, 2021

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They were friendly and helpful. I felt like we got a good...

They were friendly and helpful. I felt like we got a good deal. They were not pushy and we weren’t pressured. Really liked the people we dealt with

Mar 01, 2021

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Regal Honda helped me walk out the door in reasonable...

Regal Honda helped me walk out the door in reasonable time today with the perfect car at my price!!!! Thank you!!! I will be back in about 4 years.

Feb 27, 2021

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Ron was courteous, knowledgeable, and humorous which...

Ron was courteous, knowledgeable, and humorous which makes a day at the dealership all that much better. When you go, please look for Ron & Eric

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Leah Gorman

Leah Gorman

Used Car Specialist
Contact Me
Dealership Experience 5 years 6 months
Industry Experience 5 years 6 months
Hi everyone, this is Leah! The best way I can describe myself is going off what I have been told... So yes, I am very bubbly and love being the positive energy in the room! Also, yes I love to talk which is why I love meeting new people and getting to know new people on a daily basis. The best part about being a sales professional is seeing the joy on peoples face when buying their new vehicle...it makes me feel accomplished and happy to know that myself and my amazing company contributed to that smile! #LinkWithLeah FOR MORE REVIEWS Visit- https://www.dealerrater.com/sales/Leah-Gorman-review-643754/
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Aug 03, 2022

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Leah went above and beyond for me, she made sure I was

Leah went above and beyond for me, she made sure I was happy with the vehicle and made the whole process seamless. I would highly recommend her to anyone looking for a good used or new vehicle. 10/10

Jun 30, 2022

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They did me awesome.

They did me awesome.great people to work with.they held my truck for when I didn't have the down payment.

Jun 02, 2022

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Leah is outstanding with the most pleasant customer

Leah is outstanding with the most pleasant customer service skills. She not only placed our family in a vehicle in our most time of need, but so promptly and efficiently. Great follow up too...A+

Apr 17, 2022

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They where so helpful.

They where so helpful. Leah made it so easy. She made it smooth as can be and my experience was great. I would definitely buy a car from them again.

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Ed Ortiz

Ed Ortiz

Pre-owned Sales Consultant
Recent Reviews

Aug 04, 2022

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The salesman was extremely helpful and knowledgeable

The salesman was extremely helpful and knowledgeable about the truck. I had a wonderful experience with regal.

Jul 05, 2022

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The car buying process was great!

The car buying process was great! Ed and Berry were amazing to work with! The cleaning service for used cars could do better! The car was sent back twice and still wasn’t clean. Overall I would still recommend Regal!

Jun 15, 2022

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Mr.Ortiz was a good sales person and very helpful with me

Mr.Ortiz was a good sales person and very helpful with me chosing the car that l bought.The finance manager was also, great he helped me with the finances and helped me out finding me a good insurance company to use for my car I will recommend people to come to this dealership and buy a car

Nov 23, 2021

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The people there were very friendly and helpful and got...

The people there were very friendly and helpful and got us what we wanted and at the price that we were wanting and had us on our way with in a couple of hours with our new truck.

Oct 26, 2021

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Great deals great salesmen would highly...

Great deals great salesmen would highly recommended Nothing more to say AAA AAA AAA aaa

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Sean Bryant

Sean Bryant

Pre- Owned Sales Manager South
Recent Reviews

Jul 20, 2022

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Very eager to push a loan with additional unnecessary

Very eager to push a loan with additional unnecessary fees attached that cost the consumer more than they bargained for. Poor communicators, leave you standing, waiting for assistance after a cheerful welcome greeting. We made the huge life lesson mistake by buying a lemon and learning lemon laws do not apply to used vehicles. $16k later. Waiting for the lemon to be diagnosed so we can sink ourselves even more in debt to repair it and hopefully, get some use out of it. Be very cautious.

Jun 21, 2022

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My wife and I were treated great at Regal would highly

My wife and I were treated great at Regal would highly recommend to all of our friends! Made car buying process feel good!

Apr 26, 2022

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Willie was wonderful took the time to listen to our needs

Willie was wonderful took the time to listen to our needs and wants and came up with a fabulous truck that fit the bill signing was a breeze as usual which is why we keep coming back to regal

Nov 03, 2021

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WORST EXPERIENCE with a dealership EVER! I’ll just leave...

WORST EXPERIENCE with a dealership EVER! I’ll just leave it at that…never ever again.

Jul 05, 2021

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Everybody was very nice, and got me the best deal...

Everybody was very nice, and got me the best deal possible. Car was very clean. Shout out to Ed Ortiz, Sean Bryant, Niko Gelpi, and Stefanie Short!!!!

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Matt Macdowell

Matt Macdowell

Pre-Owned Sales Specialist
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Nov 03, 2021

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WORST EXPERIENCE with a dealership EVER! I’ll just leave...

WORST EXPERIENCE with a dealership EVER! I’ll just leave it at that…never ever again.

Oct 05, 2021

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Eric Kofler and Matt McDowell were excellent to deal with...

Eric Kofler and Matt McDowell were excellent to deal with and made the car buying process very easy!

Sep 27, 2021

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Very pleased with the staff at regal Kia. Matt , Ed and...

Very pleased with the staff at regal Kia. Matt , Ed and Amy were great!! I will definitely refer others.

Nov 17, 2020

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The whole staff that helped me were professional and...

The whole staff that helped me were professional and pleasant. I found them down to earth and friendly. I would recommend Regal of Lakeland to anyone shopping for a vehicle.

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Carlos Ortega

Carlos Ortega

Pre-owned Sales Specialist
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Jun 21, 2022

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My wife and I were treated great at Regal would highly

My wife and I were treated great at Regal would highly recommend to all of our friends! Made car buying process feel good!

Jun 16, 2022

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Excellent service!

Excellent service! No haggle needed, my trade in wss giving great value. I recommend you give them a visit.

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

Dec 03, 2021

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Muy professionals y Claros amables al atender alos...

Muy professionals y Claros amables al atender alos clientes muchas grasias a Carlos que nos atendio muy bien

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Caty Gorman

Caty Gorman

Kelly Blue Book Purchasing Specialist
Recent Reviews

Apr 13, 2022

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I love my experience with this dealership everyone was so

I love my experience with this dealership everyone was so nice and helpful my salesman was wonderful there is nothing hidden in the fees for my purchase an overall great experience I would definitely come back there many many

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

Nov 17, 2021

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Wasn’t satisfied with the service I received. Seller...

Wasn’t satisfied with the service I received. Seller didn’t explain everything that he was supposed to.

Aug 03, 2021

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Very helpful at the beginning then said they had nice...

Very helpful at the beginning then said they had nice selection to choose from but only showed us 2 cars...we weren't satisfied and wanted to bring it back within 48 and said they wouldn't accommodate us....

Feb 27, 2021

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Ron was courteous, knowledgeable, and humorous which...

Ron was courteous, knowledgeable, and humorous which makes a day at the dealership all that much better. When you go, please look for Ron & Eric

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Cole Pierce

Cole Pierce

Pre-owned Sales Specialist
Contact Me
Dealership Experience 1 years
Industry Experience 1 years
Recent Reviews

Jun 05, 2022

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Everyone we came in contact with was very accommodating.

Everyone we came in contact with was very accommodating. It was a pleasure to do business with Regal.

Apr 13, 2022

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I love my experience with this dealership everyone was so

I love my experience with this dealership everyone was so nice and helpful my salesman was wonderful there is nothing hidden in the fees for my purchase an overall great experience I would definitely come back there many many

Apr 05, 2022

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Very poor customer service skills.

Very poor customer service skills. They advertised a car for $4,000 online. When I went to see the car their final offer was $7,112 with no negotiation. This is not the first time I've bought a used car online. Understand about fees. The salesman became condescending about naive customers coming in to pay the online price. They charge almost $2,000 for a so called inspection fee. If the car is being advertised it should be ready to be sold and already been inspected and made road worthy. That price should be reflected in the online price. This dealership give reputable used car lots a bad name. Shame on Kia, you know better.

Mar 10, 2022

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Salesman Coke make the experience and your location 100

Salesman Coke make the experience and your location 100 times better. Made things simple easy and quick. No complaints. 5star

Feb 17, 2022

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Regal has Fast and efficient service!

Regal has Fast and efficient service! They have the Best customer service in Lakeland! Wouldn’t go anywhere else.

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Cris Aviso

Cris Aviso

Finance Director
Recent Reviews

Jun 15, 2022

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Mr.Ortiz was a good sales person and very helpful with me

Mr.Ortiz was a good sales person and very helpful with me chosing the car that l bought.The finance manager was also, great he helped me with the finances and helped me out finding me a good insurance company to use for my car I will recommend people to come to this dealership and buy a car

Apr 13, 2022

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I love my experience with this dealership everyone was so

I love my experience with this dealership everyone was so nice and helpful my salesman was wonderful there is nothing hidden in the fees for my purchase an overall great experience I would definitely come back there many many

Nov 03, 2021

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WORST EXPERIENCE with a dealership EVER! I’ll just leave...

WORST EXPERIENCE with a dealership EVER! I’ll just leave it at that…never ever again.

May 17, 2021

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Our experience with the entire staff from the moment we...

Our experience with the entire staff from the moment we arrived was great. Recommend anyone to do business with Regal. If you want a good experience go to Regal

Mar 15, 2021

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They definitely want to make the deal and it was a very...

They definitely want to make the deal and it was a very short process. I am very pleased and I enjoyed my experience. I will definitely recommend this dealership

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Ryan Bell

Ryan Bell

Pre-owned Sales Specialist
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Jul 02, 2022

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Best Salesman, the best experience, will definitely

Best Salesman, the best experience, will definitely recommend, Ryan and the team are the Best ! Ryan will go above and beyond to help. I Will definitely be contacting him for any of my future car needs! I can't say enough amazing things about Ryan or Regal. They even helped entertained my kids while shopping!!!

May 10, 2022

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A very honest, welcoming dealership.

A very honest, welcoming dealership. We will definitely be using them again for our next car!

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

Apr 05, 2022

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Bought a used 2019 Buick over the internet from Regal’s

Bought a used 2019 Buick over the internet from Regal’s used lot. Negations were fair, the vehicle was in great shape, Ryan Bell was very helpful. I would absolutely recommend him. Just make sure you look up your specific out of state tax laws! Minor thing in the long run, but I wound up having to pay both state taxes, which was rough. Happy with the car and dealer experience though.

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Ryan Shaw

Ryan Shaw

Kelly Blue Book Purchasing Specialist
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

May 20, 2021

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A big thanks to David Schultz and Eric Allen, they did a...

A big thanks to David Schultz and Eric Allen, they did a great job as they always do!!! Rob Young is my service guy and is also awesome!!!

Mar 15, 2021

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They definitely want to make the deal and it was a very...

They definitely want to make the deal and it was a very short process. I am very pleased and I enjoyed my experience. I will definitely recommend this dealership

Jan 19, 2021

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I want to thank Ryan and Shane for working so hard to...

I want to thank Ryan and Shane for working so hard to give me a chance of being a car owner. They didn’t give up and made my dream a reality. Thank you so much.

Jan 18, 2021

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Gave me a great deal on a truck you can’t find any where!...

Gave me a great deal on a truck you can’t find any where! Love this place they are always he only place I will purchase from.

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Chad Suddreth

Chad Suddreth

Pre-owned Sales Specialist
Recent Reviews

Aug 05, 2022

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Excellent experience dealing with all personnel.

Excellent experience dealing with all personnel. Though the car did not have manual questions were answered and we have tracked down a manual on line for further information.

Jul 17, 2022

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This was probably the easiest and quickest car buying

This was probably the easiest and quickest car buying experience I have ever had. Chad S. was super helpful. 10 out of 10!!!

May 25, 2022

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I have purchased four vehicles from Regal and each

I have purchased four vehicles from Regal and each purchase was a good deal with no hassle.

Apr 12, 2022

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Incredible people!

Incredible people! Bozzi (sp), & Pedro were phenomenal!!! Great conversation, excellent listening ability and just a wonderful overall experience!!! Everyone was so helpful and there was no pushy selling, it was a great day!!! I will be back and will tell my friends and family!! Thank you all- Love my Honda CRV!!!

May 25, 2021

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They are very helpful in finding just the right car for...

They are very helpful in finding just the right car for you! They won’t let you leave if they know it is not a good deal!

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Sonny Glover

Sonny Glover

General Manager
Recent Reviews

Oct 22, 2021

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Amazing experience!! They make us to feel like family,...

Amazing experience!! They make us to feel like family, this unusual for dealerships. I highly recommend this place for you next car

Jul 05, 2021

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Everybody was very nice, and got me the best deal...

Everybody was very nice, and got me the best deal possible. Car was very clean. Shout out to Ed Ortiz, Sean Bryant, Niko Gelpi, and Stefanie Short!!!!

Feb 24, 2021

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Great place to purchase a vehicle! Kyle and James were...

Great place to purchase a vehicle! Kyle and James were great! Definitely send friends and family here! Thank you for the great experience! Regal is the best!

Sep 30, 2020

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The service was great also was able too get in a nice car...

The service was great also was able too get in a nice car without high payment thank 4 your service love my new car awsome

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Stephanie Towle

Stephanie Towle

Customer Service
Recent Reviews

Aug 03, 2022

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Nice sales guys quick process compared to other

Nice sales guys quick process compared to other dealerships. Quick to answer any questions for me

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